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They charged me for 1 truck $95, and $95 per hour for the pickup and delivery. She assured me that I would have nothing to worry about, and that they will send out 3 men to do the job. Especially the sales rep, Lizzie, promised me that their movers would handle all my items with absolute care to the end of the delivery. This company spoke to me about how great they were know for their professionalism and great workmanship. Well done! I will highly recommend those guys. they What I was promise from the first call until they had left was deliver. The movers were great, on time and patience. Going on with the list I realize that a reputable and honest company will charge me around that amount to move my 2 bedroom apartment, so I decided to call FLAT FEE MOVING.

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She did provide me with some information on how to check companies and how to make a wise decision, and to make sure all charges or extra charges are explained.Īfter the first research attempt like 7 companies had bad reviews, bad BBB rating.

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Once I contacted Flat Fee Moving, just randomly, I received an estimate for $560.00 including free wrapping, some tape and covers for my mattresses included, I told the lady it's too much. I know competition is hard and everyone wants to have your business, I got low balls quotes from $170. I submitted my information online and received maybe 15 different estimates from different moving companies.

I recently relocated for work purposes to NYC. Writing reviews is a waste of time, the time that I don't really have, but I just got robbed so I have to share my experience with Flat Fee Moving. Thank God they didn't decide to stay until midnight or morning! They charged me half an hour extra, that's almost $100. According to their tracker they actually stayed (in the area?) until 8:11 and charged me according to their tracker, which is 4 hrs and a half (they charge an increment of half an hr after the first 3 hrs). So, Danny refunded me about $198 after taking out a bunch of additional fees. Then they looked into it, they confirmed that the appointment was at 4 PM, but their vehicle left at 8:11 PM (they had a tracker in the vehicle). I checked my credit card a few days later, I charged me over $1400! I called them they said it took 6 hrs to complete the job. I saw their vehicle leave their parking spot and made a turn. There was nothing to sign at the end of moving. They wrote “start at 3 PM, finish at 9 something PM” and gave me a copy that I put in my pocket right away (because we were busy moving stuff and didn't think anything of it). All lines were blank, they filled them out later when we were moving stuff. The had me sign a bunch of paperwork before we started. The appointment was at 4 PM we finished before 7:44 PM. In short they stole my money! They quoted me $780 for 3 hrs. This crew was obviously made up of laborers, and not skilled moving people.

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The dings in the wall will require spackle and a repaint to repair… I would recommend you pay a little bit more and hire a professional company. Ultimately I paid them because that is how they have it written in their contract, so beware of that… After receiving the payment, they continued to unload the truck and put a large dent in another wall and scratched my banister on the stairs. The supervisor on the job site called the owner of the company who started an argument on the phone with me which turned into a shouting match and continue to refuse to unload the truck unless they were paid first. Then, when they arrived at the second house, they started to unload and immediately put a ding in one wall, and marks on the other… When I pointed it out, they asked for payment and refused to unload anymore until I paid. Then while packing, they said they would have to charge a $45 Crate fee for a mirror, then wrapped the mirror in cardboard scraps, which protected it, but should not have been any additional cost. They gave us an arrival time of between 7 AM and 8 AM and then called at 5:30 in the morning to say they would be there by 6:30 AM. You get what you pay for.… They gave a good price, but in the end with the damage they did, it will cost you more.